Privacy Policy

This Privacy Policy governs the manner in which Mel Services herein after referred as “Mel” and its partners, associates, agents and affiliates collect, use, maintain and disclose information collected from users of Mel Connect

Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our application, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our application and web-basedapplication. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain application related activities.

Non-personal identification information: We may collect non-personal identification information about Users whenever they interact with our application. Non-personal identification information may include the browser name, the type of device/system and technical information about Users means the type of connection to our application, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies: Our Application may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert the Users when cookies are being sent. If they do so, note that some parts of the application or website may not function properly.

How we use collected information: Melmay collect and use User's personal information for the following purposes:

• To improve customer service: Information provided by Users helps us respond to the customer service requests and support needs, more efficiently.
• To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Application.
• To improve our Application: We may use feedback provided by the User/s to improve our products and services.
• To run a promotion, contest, survey or other Application feature.
• To send the User/s information they agreed to receive about topics of interest to them.
• To send periodic emails.
• We may use the email address to respond to the inquiries, questions, and/or other requests of User/s. If User/s decide/s to opt to be part of our mailing list, then the User/s will receive emails about company news, updates, related product or service information, etc. If at any time the User/s would like to unsubscribe from receiving future emails, they may do so by contacting us via our application.

How we protect User's information: We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of User's personal information and data stored on our Application. Sensitive and private data exchange between the Application and its Users happens over a secured communication channel and is encrypted and protected with digitally.

Sharing personal information of User/s:  We do not sell, trade, or rent User's personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding User/s with our subsidiaries, our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy: Melupdate this privacy policy at its sole discretion, the date of updating would reflect on this page. Users are advised to check this page for any changes in the privacy policy and to stay informed about how the personal information of the Users is protected by us. The User/s hereby acknowledge/s and agree/s that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms: By using this Application, the Users signify their acceptance of this policy as may be modified from time to time. The Users are advised not to access this application if they do not agree to our privacy policy. The above-mentioned privacy policy shall be applicable for the information and data collected by our call centres as well.

Contacting us: If you have any questions about this Privacy Policy, the practices of this application, or your dealings with this application, please contact us at: melservices9@gmail.com